Support

Have a question? Browse the FAQs below or reach out directly.

How many credentials can I store for free?

The Free plan lets you store up to 3 credentials. Upgrade to Pro (10 credentials) or Unlimited for more.

Are my credentials private and encrypted?

Yes. All credential data is encrypted with AES-256. Only you can access your credentials.

Does CredMinder work offline?

Push reminders are scheduled on-device and work offline. The web app requires an internet connection to load your credentials from the cloud.

Can I use CredMinder on both my phone and the web?

Yes — your data syncs in real time between the iOS app, Android app, and the web app.

How do I cancel my subscription?

You can cancel anytime from your account settings. On mobile, manage through the App Store or Google Play.

What happens to my data if I cancel?

Your credentials remain accessible on the Free plan (up to 3). Nothing is deleted automatically.

Still need help?

Our team is happy to help. Send us a message and we'll get back to you.

Contact Support